You & VQ
We are always open to conversations with new potential design partners, our successful track record speaks for itself built over years of work with; fashion, homewares, and interior brands.
So if you’re looking for a new license partner to grow your brand in new product categories, support for a limited edition collection, or anything else let’s have a chat.
MyVQ Monty Radio - Rechargeable Battery Pack
MyVQ Hepburn - Rechargeable Battery Pack
Retro Mini VQ
Hepburn Voice VQ
Hepburn Mk II Emma Bridgewater
Hepburn Mk II VQ
Frequently Asked Questions
Simply browse our products, add your chosen items to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
If your order hasn’t been processed yet, please contact us as soon as possible. Once the order is dispatched, we may not be able to make changes or cancellations.
Once your order is shipped, you’ll receive a tracking link via email.
If your order hasn’t arrived within the expected timeframe, please contact us with your order number, and we will help you locate it or arrange a replacement if necessary.
Please contact our support team within 5 days of receiving your order. We’ll be happy to arrange a return of the product and arrange a replacement or refund.
Yes, we offer free shipping on orders over £50
Yes, we accept returns. Please contact us to request an RMA (Return Merchandise Authorization) before sending any items back. Our team will provide instructions to ensure your return is processed smoothly.support@myvq.com.au
Yes, you can extend your warranty by visiting our warranty page: https://myvq.com.au/pages/warranty-products
Please email our support team at support@myvq.com.au